Refund Policy

This Refund Policy explains when a Larpek purchase may be eligible for a refund and how to request one. It does not limit any non-waivable rights or remedies you may have under applicable law.

For purchases that are not permanent or lifetime digital-access products, you may request an ordinary refund within 7 calendar days after the payment is confirmed. Requests made after that seven-day window are not eligible for an ordinary discretionary refund, subject to the exceptions below.

Permanent or lifetime digital-access purchases are final sale once payment is confirmed and access is provided. Because these products can provide immediate, continuing access to digital tools, libraries, downloads, or other resources, they are not eligible for an ordinary discretionary refund. The exceptions and legal rights described in this policy still apply.

Cancelling a recurring subscription stops future renewals according to the cancellation controls shown in Larpek. Cancellation does not automatically refund a payment that has already been collected. Any request concerning an already-collected payment is evaluated under this Refund Policy.

Nothing in this policy prevents remedies required by applicable law. We will also review issues such as duplicate charges, unauthorized charges, or a verified failure by Larpek to provide the purchased access. These situations are handled based on the facts of the transaction and any rights that cannot lawfully be waived.

Use Larpek Support to submit a refund request. Include enough information for us to identify the purchase, such as your Larpek account, order or payment reference, and the product at issue. Do not send full card numbers or other sensitive payment credentials through Support.

When a refund is approved, Larpek submits it back to the original payment method used for the charge. The time required for the refund to appear can depend on the payment provider, card network, and financial institution.

We may update this policy as Larpek evolves. For questions about a purchase, cancellation, or refund request, use the Support option below or the Support link in Larpek.